Return Policy
At IkkaDoes, we strive to provide you with quality products and excellent service. However, if for any reason you are not completely satisfied with your purchase, we offer a straightforward return policy. Please review the conditions below.
Return Conditions
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Timeframe: You have the right to return the product within 30 days of purchase. Please note that some items may have specific return conditions, which will be indicated on the product page.
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Condition of the Product: The item must be in its original packaging and in the same condition as it was received. We reserve the right to refuse returns if the item has been used or damaged after purchase.
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Documentation: When returning the item, please provide the receipt or other proof of purchase.
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Customized Products: Customized products are uniquely created for you and are therefore non-returnable and non-refundable. This includes any product that has been personalized or modified based on your specifications.
Return Procedure
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Contact Us: Please contact our customer support team through the contact page on our website to initiate the return process.
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Prepare the Item: Pack the item along with its original packaging and proof of purchase.
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Send the Item: Ship the item back to us at the provided address. Please note that the shipping costs for the returned item are the responsibility of the buyer.
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Processing the Refund: After receiving and inspecting the returned item, our customer support will contact you to arrange the refund or exchange.
Additional Information
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Refunds may take up to 7 business days after receiving the returned item.
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Please note that some items may be excluded from our refund policy due to hygiene or safety reasons. Details can be found on the product page.
We appreciate your trust and are committed to making your shopping experience at IkkaDoes enjoyable and hassle-free. If you have any questions regarding our return policy or return procedure, please don’t hesitate to contact us through the contact page on our website.
